Duration: 1 day (but please see below)
Maximum number of delegates: 12
Who is this course for?
This course builds on the Managing Performance and Development workshop in the sense that it is another tool for the line manager’s toolkit. However, it is such an important tool in terms of the benefits that accrue in performance when a coaching approach is applied to management conversations that it needs a day in its own right. This course would benefit those managers that want to be able to coach their staff through performance and development related issues to get the most out of their management of people.
- attitudes and skills of being a coaching manager
- how and when to use the coaching approach
- the GROW model explored and explained
- extensive coaching practice using role-play
- applying the model to ongoing management conversations
Benefits of attending
Quite simply, delegates will leave this day as coaching managers. They will leave with a full understanding of why coaching is important, how it differs from other techniques and when (and when not) to use it. They will be fully conversant with the UK’s standard coaching model and will have practised their new-found skills in a safe and supportive setting. Finally, they will be aware of how they can continue their coaching skills development in their day-jobs.
This course is now available as a two-day (with around a month between each day) workshop endorsed by the Institute of leadership and Management (ILM). This naturally includes a great deal more practice and structured feedback on delegates’ coaching skills along with a coaching “clinic” to address any issues that may be arising from using the technique “in the field” and how to get the most value from structured coaching conversations.